Is Albert: Budgeting and Banking a scam?
Recent helpful reviews raise serious trust concerns. Many reviewers explicitly call Albert a scam or fraud, mainly because they say they were charged after canceling, struggled to close accounts, could not get refunds, or had money moved without clear consent. There are a few positive reviews saying the app helped with advances, but the dominant trust-related complaints are severe enough that prospective users should be very cautious.
SCAM, SCAM, SCAM, SCAM, SCAM DO NOT DOWNLOAD THIS APP. IT WILL SCAM YOU IT WILL ASK YOU TO LOAD YOUR BANK ACCOUNT. IT WILL CONSTANTLY TELL YOU THAT YOUR BANK ACCOUNT IS NOT LINKED AND THEN IT WILL CHARGE YOU AN UNAUTHORIZED CHARGE. THEN IT WILL MAKE IT IMPOSSIBLE FOR YOU TO UNSUBSCRIBE TO SOMETHING YOU NEVER SUBSCRIBE TO IN THE FIRST PLACE .THIS IS A COMPLETE TOTAL SCAM, TRUST ME YOU WILL THANK ME LATER FOR SAVING YOU MONEY TIME AND ENERGY
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reviewers mentioned this in the last 60 days
Is Albert: Budgeting and Banking legit?
Albert appears to offer real finance features, and some reviewers say it helped them with cash advances or worked as advertised. However, the recent review sample contains a large cluster of complaints about recurring charges, difficult cancellation, poor support, account access problems, and unexpected withdrawals. Based on these reviews, it may be a real service, but many users do not experience it as trustworthy or easy to leave.
Albert is good for the cash advance, the downside is that it tries to tie you into too many other services to get it. For example, smart saving which is not what I need from them and because it is not synced to see your banking details in real time it can create issues with the money it automatically deducts to the savings that it thinks is available. There is definitely room for improvement with this app.
10
reviewers mentioned this in the last 60 days
Is it hard to cancel Albert: Budgeting and Banking?
Yes, cancellation is one of the clearest and most repeated complaints in these reviews. Reviewers describe the process as confusing, circular, or nearly impossible, and several say they had to contact their bank to block charges. If you install Albert, the reviews suggest you should understand the cancellation process before linking an account or starting a subscription.
❗❗❗❗IMPOSSIBLE TO CANCEL YOUR ACCOUNT❗❗❗❗❗ They just keep taking money out of your account❗❗❗❗ Even when you tell them not. 🔴HAD TO GO TO MY BANK TO BLOCK THE CHARGES 🔴 GOOGLE PLAY NEEDS TO TAKE THIS DOWN 👇 👇 👇 👇 ❌❌❌AVOID THIS APP AT ALL COSTS❌❌❌
21
reviewers mentioned this in the last 60 days
Why is Albert: Budgeting and Banking still charging me after I cancel?
Several reviewers say they canceled, deactivated, or stopped using Albert but continued to see subscription charges. Some also say support refused refunds or said the charge had already processed. The reviews do not prove what happened in every case, but they do show a recurring pattern of users feeling they could not stop billing cleanly.
so many different charges plus some. even after canceling and requesting several times to cancel I was charged more and more. now I have a charge of $39.99 for an account that should have been cancelled. "To clear things up, it appears that this $39.99 Genius charge was processed prior to the cancelation of your plan. Consequently, the transaction was still finalized. Please reach out if there's anything else we can do for you." this is what I received, mind you its 3 days early. 0 stars
8
reviewers mentioned this in the last 60 days
Does Albert: Budgeting and Banking give cash advances?
Some reviewers say Albert did provide an advance and helped them in a financial crunch, so the advance feature can work for some users. But others report being denied, receiving a much smaller amount than expected, being ineligible in their state, or being unable to reborrow after repayment. The reviews suggest cash advances are not guaranteed and may come with frustrating eligibility or account-linking issues.
Updated from my original review in 2024: When I initially tried to use the app, I had to sign up for an account w/ Albert to be eligible for cash advances, which I didn't want to do. I decided to give Albert another try as I hear so many great things about it. Indeed, there are many features offered, but Albert Instant (cash advances) & loans are not available in my state. I can open an account, direct deposit my check, etc, which makes no sense to me. I guess it's useful in certain states?
26
reviewers mentioned this in the last 60 days
Does Albert: Budgeting and Banking have good customer support?
The review sample contains many complaints about support being hard to reach, slow to respond, or mostly handled by AI or bots. Some users say they could not get a human to help with cancellation, account holds, refunds, or bank connection problems. One positive review praises customer support, but the support-related complaints are much more concerning.
Every time I repay an advance, my bank account mysteriously becomes disconnected from the app, and I'm unable to reborrow. They're always able to take their money out of my bank account on time, though, never an issue with that. I'm done with this app. There is ZERO customer support. I think it might be ran by A.I. or something because I've never interacted with an actual person.
7
reviewers mentioned this in the last 60 days
Does Albert: Budgeting and Banking withdraw money automatically?
Yes, automatic money movement is a recurring concern in the reviews. Some reviewers warn that smart saving, savings, or investing features can withdraw money at bad times or without the user realizing what was enabled. Even a positive reviewer who liked the app warned users to be careful with the smart money feature because it caused an untimely withdrawal.
Works as advertised, good intuitive app and terrific customer support. I would warn one thing though...be wary of the "smart money" feature and how it works as it can make untimely withdrawals if you are not careful. That said I was offered potential reimbursement for an overdraft that the smart money caused, but it being my own fault, I opted against it.
5
reviewers mentioned this in the last 60 days
Why won’t Albert: Budgeting and Banking connect to my bank or verify my identity?
A noticeable group of reviewers report technical or eligibility problems with bank linking, login, and identity verification. Some say the app disconnected their bank after repayment, redirected them in loops, suspended login access, or could not verify identity even after taking payment. These reviews suggest account setup and verification can be a blocker for some users.
Every time I try connecting the app with my bank account I get redirected to the main page to select my options and then do the same steps all over again
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reviewers mentioned this in the last 60 days
Answers above are generated from real Google Play reviews of Albert: Budgeting and Banking, not editorial opinion.