Is Money App - Cash Advance a scam?
Recent reviews raise serious trust concerns. Many reviewers say they entered personal information, including identity details, and were then told Money App - Cash Advance could not verify them or would not let them continue. Some explicitly call it a scam or say it felt like an information-collection process. The app description says eligibility is not guaranteed, but the review pattern around verification failures and personal-data worries is a major caution sign.
It took all my personal information and right after what appeared to be the final sign up screen, where it asks for your complete social security number and DOB, I hit next and all it does is pop up a tiny little message that says "Account cannot be updated." I closed the app and tried to open it and log in using the credentials I had JUST created and it did indeed log me right in, but took me right back to that page and gave me the same error when I tried to progress. They got my ID info yay
This honestly felt more like a way to collect my information than a legitimate signup process. I’ve never had trouble verifying my identity with other apps using the same basic information, but this app kept saying it wasn’t enough even though everything I entered was correct. When the error appears, it gives you the option to cancel or log out, but neither button seems to work. The only way out is using the icon in the top-left corner, which takes you back to the home screen to start over or t
what a joke it has u put your personal info in only to not be able to verify you so I have to believe ur stealing information. STAY AWAY
9
reviewers mentioned this in the last 60 days
Why does Money App - Cash Advance say it cannot verify my identity?
The reviews do not show a clear fix. Users report being rejected at several points: after entering only name, email, and phone; after a text-code step; and after SSN and date of birth. Several say their information was correct but the app still said identity could not be verified, and some say there was no alternate verification path.
I can't even sign up, it said it can't verify my identity and forced me to log out after entering my information correctly. This is obviously full of bugs and poorly made.
app said my identity couldnt be verified even though my info was correct. wouldnt let me do anything or give extra steps to verify more
Can't get pass 12 of 12 - SSN and DOB. Also couldn't verify my friend while she tried to sign up.
7
reviewers mentioned this in the last 60 days
Does Money App - Cash Advance actually approve cash advances?
Some reviewers say they were approved and got fast help, so approvals do happen for at least some users. But many others say they were denied, could not complete verification, or never got through the application process. The app description also says not all users qualify and that access depends on direct deposit and other eligibility requirements.
I was approved the first time use it
very fast and a little more than I expected
This app is a joke even if you have an account for 5yrs they still say they can't approve you for an advance. Not worth downloading
11
reviewers mentioned this in the last 60 days
Will Money App - Cash Advance keep approving me after I repay?
Do not assume approval will continue after repayment. Multiple reviewers say Money App - Cash Advance approved them once or several times, they repaid, and then the app later denied new advances even though they say their bank account, income, or pay setup had not changed. A few reviewers describe the approval process as unpredictable.
Was great but out of the blue it stopped approving advances for me even though I've taken out several and paid them all back. It won't give me an exact reason for the rejection so I'm not sure what's happening. This app is only good for a few loans before they cut you off without explanation! Read other reviews to see it's happening to others.
gave me a loan. paid on time. nothing has changed with bank account and pay. denied the next request..
the app only approved me one time... nothing changed on my bank account and I paid it back and haven't been approved since
3
reviewers mentioned this in the last 60 days
What bank account or direct deposit requirements does Money App - Cash Advance use?
The app description says eligibility depends on consistent direct deposit into a bank account and other requirements. Reviews suggest the app may deny users for reasons related to bank history, account age, transactions, verified income, or a negative balance. Some reviewers dispute those denials and say they had long-running accounts or steady direct deposit.
They denied me because my account was negative. Hell that's why I need the loan. Total waste of time
This app is trash. I've been trying for over a year to be approved. It tells me my account isn't old enough, I don't have enough transactions or verified income. I get paid weekly into this account, it's over 2 years old and I use it multiple times a day. Done waisting my time with it. Every other app like this works for me using the same account except this one.
Can't Validate? tried 2 bank account with sufficient history and direct deposits. Not a very useful money app if you ask me.
3
reviewers mentioned this in the last 60 days
Does Money App - Cash Advance have signup or login bugs?
Yes, recent reviewers report several signup and login problems. Complaints include not being able to type an email address, freezing during verification, getting locked out, errors at login, and being trapped in a bank-verification loop. Some reviewers say uninstalling and reinstalling did not fix the issue.
Doesn't even work! As soon as it asks for me email it won't even let me type in my email or do literally ANYTHING. Even tried uninstalling and reinstalling and still doesn't work... so yea, didn't even get to sign or or do anything at all on it. Fix your app!
the app is worthless, it freezes when it tries to verify and doesn't go any further
this app is terrible. Got trapped in verification loop with bank. No help by customrr service chat
3
reviewers mentioned this in the last 60 days
Is Money App - Cash Advance customer support helpful?
Reviews that mention support are mostly negative. Users describe an unhelpful chatbot, no useful resolution when verification fails, and no support number. Several say support would not or could not fix account or verification issues.
poor services. talking to customer service is a joke. you're talking to a bot that doesn't know anything. no customer support number. refused to fix account so it can be verified. apparently I never finished. they just plain refused, saying they cannot do anything or even try to fix the issue. I'm sure its a simple fix.
No customer resolution skills when the app is faulty, which is often. Definitely unreliable
I couldn't be verified. Gave the info they wanted. Gave the code that was texted to me. The chat bot was useless.
4
reviewers mentioned this in the last 60 days
Can I reopen a Money App - Cash Advance account after closing or canceling it?
Based on reviewer reports, closing or canceling an account may be hard to reverse. Reviewers say that once they canceled or accidentally closed an account, they could not return or open another account, and support did not help resolve it.
could be a good app but once u cancel u can never come back which I feel is a bit overboard
I accidentally closed my account, and you can never open another with them again. I would definitely not recommend this app and the customer support is no help in resolving issues.
Didn't even let me actively apply after putting my personal info in, and then forced me to delete the account.
2
reviewers mentioned this in the last 60 days
Is Money App - Cash Advance available in every state?
At least one reviewer says the app told them the advance was not available in their state. The app description says not all users qualify, but the reviews provided do not list which states are supported or unsupported.
says loan is not available in my state
1
reviewer mentioned this in the last 60 days
Does Money App - Cash Advance charge fees?
The app description says Money App - Cash Advance has 0% APR, no mandatory fees, no late fees, no hidden fees, and no required tip. It also says users may pay an optional fee for expedited delivery; the example given is a $50 advance with a $6.99 optional Express Delivery fee, making repayment $56.99. Reviewers in this sample mainly discuss verification and approval problems rather than fee details, though one reviewer alleges charges after cancellation.
Fraudulent app. Support lies to you and they will charge you after you've canceled. Look at their CFPB complaints.
excellent. no strings. works perfectly 👌
1
reviewer mentioned this in the last 60 days
Answers above are generated from real Google Play reviews of Money App - Cash Advance, not editorial opinion.