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IndiGo Flight Booking App — FAQ

Is IndiGo Flight Booking App a scam?

The reviews do not prove that IndiGo Flight Booking App is a scam, but they do raise serious trust concerns. Recent users describe failed bookings after payment, unexpected extra charges, difficult refunds, and poor support, so it is worth being cautious and keeping payment records if you use it.

don't book mangalore Bangalore flight payment will deduct and it will failed look like trick for them to make more money in same day booking no proper customer even nodal officer email id no one respond
★☆☆☆☆IndiGo Flight Booking App · 2026-07-25 · 0 found this helpful

1

reviewer mentioned this in the last 60 days

Is IndiGo Flight Booking App legit?

IndiGo Flight Booking App is presented as IndiGo’s official flight booking app, but recent reviews suggest the app experience is unreliable for many travelers. Users report problems with booking, check-in, trip details, boarding passes, login, and customer support, so “legit” does not necessarily mean dependable.

Pathetic service as always. the app is worst, forget about booking, it is not even helpful for tracking trip details, web check-in and other basic services. There is always a push for hotels, cabs etc. whereas the service as an airline operator is severely compromised.
★☆☆☆☆IndiGo Flight Booking App · 2026-07-07 · 2 found this helpful

4

reviewers mentioned this in the last 60 days

Can I book flights successfully with IndiGo Flight Booking App?

Booking is one of the biggest complaint areas in the recent reviews. Users say the app hangs, glitches, restarts, fails at date selection, or prevents them from completing a ticket booking, with some saying they had to use another app instead.

I have been trying to book tickets for the past 3 days but still unsuccessful. The app glitches every time.
★☆☆☆☆IndiGo Flight Booking App · 2026-07-08 · 2 found this helpful

2

reviewers mentioned this in the last 60 days

Does IndiGo Flight Booking App have payment, refund, or extra-charge problems?

Several reviews complain about payment and money-related issues, including the app conking off at payment, failed bookings after payment, price jumps, extra charges, and poor refund handling. If you book through the app, the reviews suggest you should save screenshots and payment confirmations.

I am very disappointed with my experience. I had already paid for my seat during the flight booking. However, during web check-in, my seat was removed from the backend, and I was asked to pay again to complete the check-in. Customer support also confirmed that the seat had been removed from the backend, but still asked me to pay an additional amount. This is unfair, as the issue was not caused by me. I request IndiGo to improve its system and avoid charging passengers twice for the same service.
★☆☆☆☆IndiGo Flight Booking App · 2026-07-25 · 4 found this helpful

6

reviewers mentioned this in the last 60 days

Does web check-in and boarding pass work in IndiGo Flight Booking App?

Reviews frequently criticize web check-in and boarding pass access. Users report check-in errors, boarding passes not appearing when needed, no easy offline access, and difficulty finding the boarding pass at the airport.

Everytime it keeps reloading. doesn't give option to add boarding pass to apps like apple wallet or Google wallet. Just when needed at the airport the app keeps refreshing everytime and today I couldn't show boarding pass to the security because when I click on view boarding pass it takes me to the web check-in page even after I checked in. I couldn't find any other way to open the boarding pass. Worst experience when needed the most. 2026-08-11: Pathetic app experience. Doesn't deserve 1* too
★☆☆☆☆IndiGo Flight Booking App · 2026-08-11 · 176 found this helpful

10

reviewers mentioned this in the last 60 days

Why does IndiGo Flight Booking App keep crashing, loading, or running slowly?

Recent reviews describe the app as slow, laggy, unstable, and prone to infinite loading or crashes. Complaints mention the app getting stuck during booking, restarting, going blank, and failing even on good connections.

worst app. doesn't load even with high speed wifi. Keeps loading infinitely
★☆☆☆☆IndiGo Flight Booking App · 2026-07-03 · 0 found this helpful

4

reviewers mentioned this in the last 60 days

Why can’t I log in to IndiGo Flight Booking App?

Login problems are a clear review theme. Users mention repeated sign-in prompts, OTP issues, “something went wrong” errors, being logged out, and not being able to access bookings or account features reliably.

The app is pathetic! It asks me to login every time I open it and then continually says something went wrong, please try again! What a mess when you have an app and yet have to open a browser to access your account. No wonder, indigo's service and its app are degrading by the day. I am appalled!
★☆☆☆☆IndiGo Flight Booking App · 2026-08-19 · 1 found this helpful

13

reviewers mentioned this in the last 60 days

Does BlueChip work properly in IndiGo Flight Booking App?

BlueChip-related features appear unreliable in the reviews. Users report crashes while claiming points, retro claims not working, membership IDs not being recognized, and BlueChip points or chips not being usable as expected during booking.

It keeps restarting and loging out while you are on the app. The point/chips cannot be used directly during the flight booking and also the option of adding PNR details for post flight claim doesn't work at all.
★☆☆☆☆IndiGo Flight Booking App · 2026-07-31 · 1 found this helpful

8

reviewers mentioned this in the last 60 days

Does IndiGo Flight Booking App require a mobile number or raise privacy concerns?

At least some reviewers object to the app requiring a mobile number even for guest use and call it data-hungry. The app description says it supports booking and account features, but the reviews suggest privacy-sensitive users may dislike the amount of information requested.

app demand mobile no even when using as a guest. major privacy violation. cannot be used without giving mobile no.
★☆☆☆☆IndiGo Flight Booking App · 2026-08-24 · 9 found this helpful

2

reviewers mentioned this in the last 60 days

Answers above are generated from real Google Play reviews of IndiGo Flight Booking App, not editorial opinion.

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