This app is a piece of junk. It ROUTINELY loses packages. It's there in the tracking screen and then it's not. There is NO EASY way to find the package. It's slow, takes forever to load. Constantly getting "Something went wrong. Pull down to refresh", guess what, that message just comes right back, over and over again. Stopping the app, clearing the cache and ultimately deleting the app and reinstalling it DOES NOT WORK. Android 17 with all the latest updates.

Newest version causes exception EVERY TIME it starts up on Pixel 9 Pro XL

Use daily on Android Smartphone Samsung Fold2 works great.

New update randomly adds 2FA each time I re-open the app. This wouldn't be as annoying if it didn't forget the trusted device checkmark. What's the point of biometric sign-in? I have a lock on my device and the biometric login, so FIX THIS because it even causes the widget to break.

Latest "2-step" update breaks the app - completely useless at this point. Takes 10+ minutes to receive the "code", but it expires in 10 min. If I select Text Message, it's a 1 in 10 chance that the app doesn't "freeze" on the spinning purple/yellow circle. The one time I managed to get logged on, it ignored all the options to "remember", etc. and went back to forcing 2-step. Very, very poor coding.

Zero stars! Piece of garbage. Tried using app again today to track package. Wouldn't let me login, said I needed to update app, so I do. Then says I need to clear cache, which I do. Now enter login info. Then it asks for 2 step verification code sent to text. Never receive text. Then I try use another verification method change to email. Never receive email. Worthless app!!!!

I had rated it at 2-starts but when I thought about it I couldn't see any reason it deserves that. I suppose it's better than nothing but..... The "looks like you don't have any shipments" message is simply wrong. If I could offer a suggestion to update the wording try "you probably have shipments but my connection to back end servers has timed out yet again so try refreshing and maybe I'll get through" An MS Clippy emoji would be the chef's kiss.

This app is a piece of junk. It ROUTINELY loses packages. It's there in the tracking screen and then it's not. There is NO EASY way to find the package. It's slow, takes forever to load. Constantly getting "Something went wrong. Pull down to refresh", guess what, that message just comes right back, over and over again. Stopping the app, clearing the cache and ultimately deleting the app and reinstalling it DOES NOT WORK. Android 17 with all the latest updates.

Just horrible. No updates on tracking progress for 5 days. The package is supposed to arrive today but it's still several states away according to the app. I copied the tracking number and pasted it in the assistant of the app to ask for an update. The assistant tells me it's not a valid tracking number. I tell it that it is. Now it tells me that the package arrives by the end of today, but lists the delivery window between 10:30 am and 2:30pm.

not getting notifications for more than 2 weeks

The app won't send notifications. All settings are turned on and permissions are allowed.

I WILL NEVER USE FEDEX AGAIN! Unless you turn on every notification possible it does not give you updates. When I found the place to have updates sent it asks for my email AGAIN even though I entered it when I setup the app. The AI chat they use would not transfer me to a live agent, instead it closes the chat once it got the tracking. Finally got a live person on the phone after three attempts because the phone AI would not let me get past it. I would say more but limited by this box

Useless, hold at other locations doesn't work. Now a couple of years later I still try to avoid using FedEx even if that cost me more.

You've removed the ability for vacation hold requests. Had that option up until this month. Can't even do it online via a browser anymore. You have no delivery options at all starting this month.

Poor reliability. Try to set delivery instructions and it fails with error to try later. Inconsistent delivery times given. One date given one minute another date give the next, back and forth. I didn't think it possible but FedEx makes USPS look like they know what they are doing. 7/13/2021: This app has moved beyond useless to waste of space. You cannot enter tracking numbers now. I'm deleting the app and going to the website from now on. 08/14/2026: Getting worse

8/4/26 rev review: Do you like logging in? Because you're going to. Again and again and again and again. Zero stars. Avoid if possible. old review: "SORRY WE ARE UNABLE TO SHOW THE MAP AT THIS TIME." "You'll be able to track your package on the map during the estimated delivery time." NO, you won't--never works. Which makes sense, since packages never arrive when scheduled. Enjoy watching packages repeatedly "out for delivery", but never arriving. Drivers can't ring a doorbell for a signature.

literally worse app i have ever used. wont display my delivery map, wont send a verification text to my phone or email and wont call my phone to verify. junk

useless. no map, no heads-up about delivery

Cannot create account so totally useless. Error messages saying can't perform that action at the moment try again later. App keeps crashing so have to restart.

Useless app. After I had entered all the details, the app said registration could not be completed. Wasted my time!

Absolute horrible! All I want to do is to add instructions to where my package should be left. I've been doing this for over 30 mins now! trying to make an account and sign in, I keep getting redirected back to another page. Asks me to enter a username and password,i did it five times. Won't accept it. No special characters it said, so I took it off, still won't accept it. I'm going to lose my freaking mind! wow,! no wonder their ratings are so bad! it's confusing, it doesn't work!

I dont give zeros often, but my god. first time trying to ship fedex and all I can say is trash app. its fair simple to use...until you need to make a label. it just flat out refused to do so. no explanation as to why, just flat out refused (like some coworkers of mine). I would expect that if I am going and willing to pay to ship something that takes 3 days, less than 1 pound, for $40, your app would work. please figure it out...

Can't send tracking updates to anyone and pickups haven't been working for last few days. *Update* - Now the app is asking me for 2FA code every time I open it. I have 2FA turned off in my account settings. Requiring 2FA every time I open the app is crazy. Please fix!

Terriblely slow app, my package will be here before I can find out where it is on this app. Now it won't keep me logged in, so that's even longer. Not worth it. Just uninstall the app and use Google for the tracking number. They've managed to take something simple and make it way more difficult. All I want to know is where my stuff is.

This app sucks! It is constantly crashing and takes forever to load and sometimes won't even load my tracking numbers! I keep getting a notification from android that it keeps crashing when I open it! It has been like this for several years now!! Get your stuff together FedEx! Also, if the app isn't working, you can't open tracking in your browser because it automatically takes you to the app. So you have to uninstall it or archive it if it's not working!

Still the slowest app to open I have ever had on any phone. Its faster to just go to the website on my phone. which Ironically pushes the app.