Is Bolt Food: Delivery & Takeaway a scam?
Reviews do not support saying every Bolt Food order is fake; some users say it works well and delivers reliably. But multiple recent reviewers explicitly describe it as a scam or money-stealing when they were charged for unwanted services, missing items, failed deliveries, or refunds they say never arrived. A cautious reading is that the app is real, but users should be careful because complaints about charges, refunds, and support are serious.
This company operates like a total scam. First, they charge you for a service you never signed up for, and then their so-called solution is telling you to block your own card if you don't want the extra charges. Absolutely unacceptable. Avoid like the plague!
9
reviewers mentioned this in the last 60 days
Is Bolt Food: Delivery & Takeaway legit?
Bolt Food appears to be a real delivery app, and some reviewers praise its offers, speed, and reliability. However, being legit does not mean the experience is consistently good: many of the most detailed recent reviews complain about poor support, missing or cold food, late delivery, and refund problems. If you install it, the reviews suggest it may work fine when nothing goes wrong, but resolving problems can be difficult.
Bolt food is super. This explains the high ratings. They always have offers and are reliable. Cancelled orders do hurt once in a while- it's good they processed refunds, the three times when it was necessary.
8
reviewers mentioned this in the last 60 days
Does Bolt Food: Delivery & Takeaway refund missing, wrong, or failed orders?
Recent reviews are very negative on refunds when orders are missing, wrong, damaged, or not delivered. Some users say refunds were processed, but many others say they received only partial compensation, no full refund, or no refund at all, especially after dealing with support. If refund reliability matters to you, this is one of the biggest risks raised in the reviews.
very awful. my 3rd time using the app and a courier decided to bolt with my order because I wouldn't pay extra for delivery. he 'arrived' mid-journey and claimed that was the destination on his map and asked for extra payment in order to deliver, so because I refused, he left with the order with a message saying I had delayed in coming for my order. I quickly reported it but their customer service was as poor as the service itself. no investigation, no refund nothing. case closed
8
reviewers mentioned this in the last 60 days
How good is Bolt Food: Delivery & Takeaway customer support?
Customer support is the most consistent complaint in the recent reviews. Reviewers describe support as hard to reach, bot-driven, slow, unhelpful, or unwilling to escalate to a human agent. Several say their cases were closed or ignored even when food was missing, late, wrong, or undelivered.
From late deliveries cause couriers have overlapping orders to couriers being rude and not reading notes, knocking on my door and waking my baby from sleep and then swearing when asked why they didn't read notes to the support chat being BOTs after BOTs that just say sorry and ask if the situation has been resolved. This makes me uninstall this delivery app and just use another one. Thank you, this was your last chance, you ruined it. Also I'm finally submitting that ANPC complaint.
14
reviewers mentioned this in the last 60 days
Are Bolt Food: Delivery & Takeaway delivery times accurate?
A noticeable group of reviewers says delivery estimates can be misleading: short estimates before ordering allegedly become much longer after the order is accepted, and some users report cold food after delays or couriers handling multiple orders. There are also positive reviews about on-time delivery, but the negative reviews suggest delivery time accuracy is not something to rely on blindly.
Fake delivery times. Says delivery is 20 minutes, after order is accepted and can not be canceled - it is changed to 2 hours!!!! Support is only an AI bot. Just advise everyone to use other apps.
4
reviewers mentioned this in the last 60 days
Can I cancel Bolt Plus in Bolt Food: Delivery & Takeaway?
Some reviewers report problems cancelling Bolt Plus, including a greyed-out or non-working cancel button. One reviewer later updated that support fixed the issue and they were able to cancel the next day, so cancellation may be possible, but the reviews show it can be frustrating when the in-app option fails.
In general it is quite a good app. Comfortable and nice design. But I tried to cancel my subscription for the Bolt Plus, but the option " cancel subscription" was not working, it didn't respond to my click. not a good sign. I gave it 2 stars, but the support response was quite fast, they fixed it and I managed to cancel it the day after. Thanks So now 4/5
5
reviewers mentioned this in the last 60 days
Does Bolt Food: Delivery & Takeaway have hidden fees or higher prices?
Several reviewers complain about fees, hidden charges, discounts that do not feel transparent, or prices being higher than restaurants or other apps. The app description advertises deals and discounts, and some users praise those offers, but the reviews suggest users should check the final total carefully before paying.
Highly disappointed from my first experience. In my order, what I wanted, that was written in the app, is not what was in the restaurant's menu. And also there are hidden charges, what's the point of putting discount if you're going to still put it cut discount back? How annoying
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reviewers mentioned this in the last 60 days
Why can’t I register or log in to Bolt Food: Delivery & Takeaway?
A small cluster of reviews reports a sign-up or login bug where the app says there were too many attempts even on the first phone-number entry. The reviews do not provide a fix, only that affected users uninstalled or criticized the generic support response.
Very first time installed; input my phone number to create account - "too many login attempts. please try again later". Rubbish - uninstalled at once. Reply to Bolt CS reply: Did you read my review before responding? First login attempt. I input my phone number and made only one login attempt. I got the too many attempts error message and uninstalled Bolt. Please stop giving generic unhelpful and untrue responses blaming consumers for your errors. My review reports a bug in app.
3
reviewers mentioned this in the last 60 days
Answers above are generated from real Google Play reviews of Bolt Food: Delivery & Takeaway, not editorial opinion.