Updated

Canon PRINT — FAQ

Canon PRINT is Canon’s free companion app for setting up supported Canon printers and printing or scanning from a phone. Reviews mostly revolve around setup, Wi-Fi connection reliability, Android behavior, missing print options, and whether the app is easy once connected.

  1. Is Canon PRINT easy to set up and use?
  2. Why won’t Canon PRINT find my printer or connect to Wi-Fi?
  3. Is Canon PRINT reliable on Android phones?
  4. Can Canon PRINT print double-sided or odd and even pages?
  5. Does Canon PRINT have enough page size, scaling, and formatting options?
  6. Do I have to convert files to PDF to print with Canon PRINT?
  7. Why does Canon PRINT ask for location permission or battery optimization changes?
  8. Does Canon PRINT support older printers or USB printing on Android?
  9. Can Canon PRINT run printer maintenance like nozzle check, head alignment, or print head cleaning?
  10. Is Canon PRINT slow, buggy, or prone to crashing?
  11. Is Canon PRINT print quality good?

Is Canon PRINT easy to set up and use?

Reviews are mixed. Many users say Canon PRINT is easy to install, navigate, and print from, especially after the printer is connected. Others say the initial Wi-Fi setup is confusing or difficult, but the app becomes easier to use once pairing succeeds.

super easy to install, set up and use, finally a printer App that is user friendly and works
★★★★★Canon PRINT · 2026-07-30 · 0 found this helpful
hard to set up but easy to use sfter
★★★★☆Canon PRINT · 2026-07-31 · 0 found this helpful
very hard to set up but when it's up it's 100% works
★★★★★Canon PRINT · 2026-08-03 · 0 found this helpful
59

reviewers mentioned this in the last 60 days

Why won’t Canon PRINT find my printer or connect to Wi-Fi?

Connection discovery is one of the clearest pain points in the reviews. Some users report that the app does not find the printer even on the same network, fails during Wi-Fi setup, or loses the printer later. Other users say the app connects quickly, so the experience appears to depend on the printer, network, phone, and setup path.

unable to set up previous printer to Android phone. now purchased a newer model and have the same problem. WiFi doesn't find printer
★☆☆☆☆Canon PRINT · 2026-07-30 · 0 found this helpful
Printer never appears on app despite being connected to the same network. app constant asks for battery optimisation to be turned off which makes no sense why this sjould be the case. Even when connected previously, printing was inconsistent and the printer suddenly disappears without explanation.
★☆☆☆☆Canon PRINT · 2026-08-03 · 0 found this helpful
The app connects quickly to the printer. Very helpful and produces high-quality prints. I highly recommend it.
★★★★★Canon PRINT · 2026-08-05 · 0 found this helpful
3

reviewers mentioned this in the last 60 days

Is Canon PRINT reliable on Android phones?

Android feedback is sharply split. Several reviewers say they can print easily from an Android phone or mobile device, but critical Android reviews mention unstable Wi-Fi, battery drain, overheating, app crashes, and problems on a Google phone. If Android reliability is your main concern, the reviews support caution rather than assuming it will work smoothly for every device.

Unreliable, drains battery, and overheats phone. Avoid if you use Android. Unacceptable for Canon If I could give this zero stars, I would. This app works maybe 20% of the time on Android. It is incredibly frustrating that Canon seems to prioritize iOS, leaving Android users struggling every time they just need to print a simple document. Instead of functioning like a proper, native background print driver, this app is incredibly bloated and struggles to maintain a stable Wi-Fi connection..
★☆☆☆☆Canon PRINT · 2026-08-02 · 1 found this helpful
Doesn't work with a Google phone
★☆☆☆☆Canon PRINT · 2026-08-05 · 0 found this helpful
Easy to print from android phone No hassle at all, boleh guna balik legacy printer usb and plug 'kepala cerek'.
★★★★★Canon PRINT · 2026-07-31 · 0 found this helpful
4

reviewers mentioned this in the last 60 days

Can Canon PRINT print double-sided or odd and even pages?

Reviewers specifically complain that Canon PRINT lacks convenient duplex and odd/even page controls. One user says they cannot print duplex from the app, and another says double-sided jobs require entering odd and even pages manually. A separate review asks for even/odd formatting options, so this is a real limitation for users who print longer documents from mobile.

Can't print duplix (couple sided) from this app.
★★☆☆☆Canon PRINT · 2026-07-31 · 0 found this helpful
The application is good but there one big issue with the application if we try take print using mobile and there are more pages to take a print. the problem is when we need to take back to back print or double side we need to enter the odd and even pages manually it would be better if you provide the option to print only odd or even page.
★★☆☆☆Canon PRINT · 2026-08-06 · 1 found this helpful
smooth experience. I just wish they had even/odds or some sizing formatting options, just a few basic ones.
★★★★☆Canon PRINT · 2026-08-04 · 0 found this helpful
4

reviewers mentioned this in the last 60 days

Does Canon PRINT have enough page size, scaling, and formatting options?

Some reviewers find the app’s formatting controls limited. Users ask for scale functionality, custom or Folio paper sizes, and more sizing options. One positive review says custom sizing can be adjusted inside the app for non-standard documents, but the overall review evidence suggests advanced formatting is not as complete as some users want.

make better ui and add scale functionality
★★★★★Canon PRINT · 2026-08-01 · 0 found this helpful
We find the quality of the print job excellent. Default sizing is not automatic when printing non-standard documents but, a quick visit to the app enables you to customize to what you desire.
★★★★★Canon PRINT · 2026-08-01 · 0 found this helpful
add paper size FLSA/Folio please, or custom size!
★☆☆☆☆Canon PRINT · 2026-08-10 · 1 found this helpful
3

reviewers mentioned this in the last 60 days

Do I have to convert files to PDF to print with Canon PRINT?

At least one reviewer says printing takes too many steps and that they should not have to turn everything into a PDF first. Another reviewer likes that the app can save the result as a PDF. The reviews do not give a full file-type list, but they do show that PDF handling can feel like extra friction for some users.

I have to go through too many processes to print. I shouldn't have to turn everything into a PDF to print it out.
★★☆☆☆Canon PRINT · 2026-08-02 · 0 found this helpful
Great App . Big improvement my over previous WiFi printer setup which was HP. The Canon App finds the printer in seconds unless my WiFi is playing up which is no fault of theirs and an added bonus is that not only can I then print it off but easily save the result for my records as a PDF. Good skills all round . 👍
★★★★★Canon PRINT · 2026-08-04 · 0 found this helpful
1

reviewer mentioned this in the last 60 days

Why does Canon PRINT ask for location permission or battery optimization changes?

Reviewers question both location permission and battery-saver behavior. The app’s reviews do not explain Canon’s technical reason, but users describe being asked to turn off battery optimization or battery saver, and one reviewer directly asks why location permission is required for printing. Prospective users who are sensitive to permissions should be aware of these complaints.

Why location permission is required for printing 🤔
★☆☆☆☆Canon PRINT · 2026-08-02 · 0 found this helpful
very useful but i don't understand why i had to turn battery saver off
★★★★★Canon PRINT · 2026-08-02 · 0 found this helpful
Printer never appears on app despite being connected to the same network. app constant asks for battery optimisation to be turned off which makes no sense why this sjould be the case. Even when connected previously, printing was inconsistent and the printer suddenly disappears without explanation.
★☆☆☆☆Canon PRINT · 2026-08-03 · 0 found this helpful
2

reviewers mentioned this in the last 60 days

Does Canon PRINT support older printers or USB printing on Android?

The app description lists many supported Canon printer series, including PIXMA, MAXIFY, imageCLASS, imageRUNNER, imagePROGRAF, and SELPHY models, with some exceptions. In reviews, one user says they used a legacy printer, another says an old printer was not listed, and another complains that Canon does not provide USB support for Android. For older or USB-only setups, support is not guaranteed by the review evidence.

Easy to print from android phone No hassle at all, boleh guna balik legacy printer usb and plug 'kepala cerek'.
★★★★★Canon PRINT · 2026-07-31 · 0 found this helpful
The app doesn't list my old printer and I can't get it to connect.
★★★☆☆Canon PRINT · 2026-07-31 · 0 found this helpful
It's amazing that they sell printers and are not able to give USB support for Android
★★★★☆Canon PRINT · 2026-08-08 · 1 found this helpful
3

reviewers mentioned this in the last 60 days

Can Canon PRINT run printer maintenance like nozzle check, head alignment, or print head cleaning?

Some reviewers want more printer-maintenance controls inside the app. The reviews specifically ask for nozzle check, head alignment, and print head cleaning. The available review text does not confirm that those controls are available in Canon PRINT for the users who asked, so buyers who rely on mobile maintenance tools should check their printer model’s options carefully.

If this app could better control of printer setting like nozel check and head allignment then it could have scored 5 from me.
★★★★☆Canon PRINT · 2026-08-02 · 0 found this helpful
Good so far. Would like to be able to print head clean
★★★☆☆Canon PRINT · 2026-08-04 · 0 found this helpful
1

reviewer mentioned this in the last 60 days

Is Canon PRINT slow, buggy, or prone to crashing?

Some users report smooth, fast printing, but the negative reviews describe serious reliability problems: the app breaking repeatedly, being slow between screens, opening and closing before working, and printing only when it wants to. The reviews do not support a single universal verdict; they show that the app can work well for many people while being very frustrating for others.

works then breaks almost weelky
★☆☆☆☆Canon PRINT · 2026-07-31 · 0 found this helpful
all the time app not open I try different phone all phone get same problem 3. 4 time open and close app than work properly
★☆☆☆☆Canon PRINT · 2026-08-04 · 0 found this helpful
Please wait momentarily...... Please wait momentarily................. pLeAsE wAIt mOmEnTAIrLy..... App is slow, needing you to wait between every single screen change. Want to go back to the home tab? Please wait. Want to change the network settings? Please wait. Want to read a review? Please. Wait. Momentarily. Don't buy a canon printer or use this app.
★☆☆☆☆Canon PRINT · 2026-08-09 · 1 found this helpful
2

reviewers mentioned this in the last 60 days

Is Canon PRINT print quality good?

Reviewers who mention print quality are generally positive. They describe clear, high-quality, excellent prints and fast printing. A few complaints are about ink cost, running out of ink, or blank sheets, but those reviews do not establish that the app itself reduces print quality.

good experience.. smooth working and printing quality very good. 👍👍👍
★★★★★Canon PRINT · 2026-07-30 · 0 found this helpful
We find the quality of the print job excellent. Default sizing is not automatic when printing non-standard documents but, a quick visit to the app enables you to customize to what you desire.
★★★★★Canon PRINT · 2026-08-01 · 0 found this helpful
The app connects quickly to the printer. Very helpful and produces high-quality prints. I highly recommend it.
★★★★★Canon PRINT · 2026-08-05 · 0 found this helpful
3

reviewers mentioned this in the last 60 days

Answers above are generated from real Google Play reviews of Canon PRINT, not editorial opinion.

Get an opportunity by email, weekly

One email a week featuring a single promising opportunity. No spam, unsubscribe anytime.