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Canon PRINT — FAQ

Why won't Canon PRINT find or connect to my printer over WiFi?

This is the most common complaint: reviewers describe the printer simply not showing up in the app despite being on the same network, sometimes after previously connecting fine, or the connection dropping unpredictably. Several note that clearing the app's cache and data, or re-running the initial WiFi setup from scratch, resolves it more often than reinstalling the app itself.

Printer never appears on app despite being connected to the same network. app constant asks for battery optimisation to be turned off which makes no sense why this sjould be the case. Even when connected previously, printing was inconsistent and the printer suddenly disappears without explanation.
★☆☆☆☆Canon PRINT · 2026-08-03 · 0 found this helpful

1

reviewer mentioned this in the last 60 days

Why does Canon PRINT ask for location or battery-optimization permissions?

The location permission is generally needed on Android to let the app scan for nearby WiFi networks and printers, which is why it's requested even though printing itself has nothing to do with your physical location. The battery-optimization prompt is separate, and asks you to exempt the app from Android's background restrictions so it can maintain a stable connection to the printer.

Why location permission is required for printing 🤔
★☆☆☆☆Canon PRINT · 2026-08-02 · 0 found this helpful

2

reviewers mentioned this in the last 60 days

Why does Canon PRINT drain my phone's battery?

Reviewers on Android specifically report the app running unreliably and draining battery or overheating the phone, with some feeling Canon prioritizes the iOS version and leaves the Android app comparatively bloated and unstable in the background. If battery drain becomes a problem, closing the app fully after each print job rather than leaving it running in the background may help.

Unreliable, drains battery, and overheats phone. Avoid if you use Android. Unacceptable for Canon If I could give this zero stars, I would. This app works maybe 20% of the time on Android. It is incredibly frustrating that Canon seems to prioritize iOS, leaving Android users struggling every time they just need to print a simple document. Instead of functioning like a proper, native background print driver, this app is incredibly bloated and struggles to maintain a stable Wi-Fi connection..
★☆☆☆☆Canon PRINT · 2026-08-02 · 1 found this helpful

3

reviewers mentioned this in the last 60 days

Can I print double-sided (duplex) with Canon PRINT?

According to at least one reviewer, no — the app doesn't currently expose a duplex (both-sides) printing option, even on printer models that support it physically. If double-sided printing matters for your workflow, you may need to print from a computer instead until this is added.

Can't print duplix (couple sided) from this app.
★★☆☆☆Canon PRINT · 2026-07-31 · 0 found this helpful

2

reviewers mentioned this in the last 60 days

Answers above are generated from real Google Play reviews of Canon PRINT, not editorial opinion.

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