Why does Xiaomi Home keep logging me out or failing to log in?
Login and authentication failures are the most common complaint — reviewers describe being logged out unexpectedly, stuck on a loading spinner after entering credentials, or blocked by password-reset and verification flows that fail partway through, sometimes for weeks at a time.
Useless: forget password -> set new -> login -> do not match -> forget password -> cannot use same as current, ok so it is current -> login -> do not much. Useless.
10
reviewers mentioned this in the last 60 days
Why do my Xiaomi devices stop working or become unavailable in the app?
A significant cluster of reviewers describe devices they purchased becoming unusable due to regional restrictions — some report a device tied to one market no longer working after switching regions, or a notice that the app will stop supporting certain regions entirely, which they call a waste of money on hardware they already bought.
latest updated got notif "Due to regional policy adjustments, the non-Chinese mainland version of Xiaomi Home will no longer provide services on the Chinese mainland. Instead, users in this region can download and use the Chinese mainland version of Xiaomi Home." Extremely disappointed! I bought this product from a distributor, but now it is completely useless in my region due to policy/region locking changes. Waste of money.
3
reviewers mentioned this in the last 60 days
Does Xiaomi Home push me to buy cloud storage?
Yes — several reviewers say the app prompts them about cloud storage discounts while more basic issues go unaddressed, and one describes suddenly being required to pay for cloud storage just to view alert videos from a camera they'd already purchased.
just bought some extra cams to add to the same account,and now it's paid for alert videos? not fair, if I knew,I wouldn't have bought... not good procedure of xiaomi
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reviewers mentioned this in the last 60 days
Answers above are generated from real Google Play reviews of Xiaomi Home, not editorial opinion.