Is Grubhub for Drivers a scam?
The reviews do not prove that Grubhub for Drivers is a scam, and some drivers describe real delivery work through it. But recent reviews include serious complaints about denied mission pay, lowered or missing earnings, unpaid deliveries, and poor support, so prospective drivers should be cautious and keep their own records of offers, deliveries, and pay.
I have been driving for GrubHub for a few months now and it has been a terrible experience and it's usually related to GrubHub issues, not even the customers. I was just denied $25 and the mission reset because when delivering the final item on the mission it tried to offer me an another order that I didn't want to take and wouldn't let me finish the delivery until I said yes or no and then restarted my mission to zero. Grubhub is a bunch of criminals. This isn't the first time.
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reviewers mentioned this in the last 60 days
Does Grubhub for Drivers pay real money?
Yes, reviewers describe earning money from deliveries, so this is not just a points or rewards app. The concern in recent reviews is reliability and value: drivers say to track earnings closely, and many complain about low offers, changed payouts, fees, or not being paid for specific problem orders.
You can make a lot of money but make sure you keep up with your earnings. Never schedule a block when its a mission. Grubhub doesn't update wait time so you have to screenshot your marking an order not ready. They will also send you ridiculous offers and turn off offers when you get a high paying order they will try to give you a ridiculously low bundle order to compensate for your mileage. I got a $20 delivery for 3 miles they tried to attached an order for $2 going 15 miles! NGTWB!
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reviewers mentioned this in the last 60 days
Is Grubhub for Drivers legit?
Grubhub for Drivers appears to be the real driver app for doing Grubhub deliveries, and some reviewers with delivery experience say they have completed many orders and prefer it to other gig apps. That said, “legit” does not mean trouble-free: recent reviews raise major concerns about pay, app bugs, scheduling, support, and deactivations.
Best delivery App😏I've done over 2,000 deliveries for doordash, 1,200 deliveries for Uber, 300 orders for Instacart. GrubHub is the best delivery app option for drivers. The helpline always fixes the rare issue quickly & the support staff responds to any inquiries promptly. The pay scale is competitive. Only complaint is Grubhub needs more of the market share so they have more orders to offer.
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reviewers mentioned this in the last 60 days
Can you make good money with Grubhub for Drivers?
Some reviewers say Grubhub for Drivers can provide cash flow or good earnings, but the recent review tone is heavily concerned about low pay, low order volume, long mileage, and reduced hourly or minimum pay. If you try it, the reviews suggest checking your own market carefully before relying on it as your main income source.
Your company sucks grubhub. It's impossible to make any money on this platform anymore. By the way, when are you going out of business in the U.S.? This year, or next?
5
reviewers mentioned this in the last 60 days
Why does Grubhub for Drivers put me on a waitlist?
Reviews suggest driver availability depends heavily on the local market, and many applicants complain about being stuck on a waitlist even when they believe their area needs drivers. The reviews do not give an official reason for the waitlist, only that it can block people from starting for a long time.
What kind of experience is that? I haven't even been able to deliver. I've been on a waitlist since before COVID. What's up with that, GrubHub???
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reviewers mentioned this in the last 60 days
Why can’t I log in or verify my identity in Grubhub for Drivers?
A noticeable cluster of reviews reports sign-in, password, code, email, and identity verification problems that prevent people from starting or using the app. Some users say reinstalling did not fix it, and several connect the issue with unhelpful support.
App keeps freezing won't let me verify my id on the app I've deleted reinstalled and still unsuccessful I just want to start working hmmmmm
3
reviewers mentioned this in the last 60 days
Why is Grubhub for Drivers so buggy or inaccurate?
Recent reviews repeatedly describe app reliability problems, including GPS errors, failed photo uploads, freezing, map issues, disappearing offers, and network errors that reviewers say affect this app specifically. A few users say it works well for them, but app stability is one of the biggest complaint themes in the reviews provided.
Extremely buggy and poorly designed. Most of the time I can't upload the required photos without getting an arbitrary network error that only ever seems to affect this app and only this app. It also suffers from memory leak issues and people who don't know how to develop a good GUI or properly test their products. I can't even see the earnings details of my most recent trip because it'll just scroll up every time I tap on it instead of opening it. No one can make apps that work anymore
4
reviewers mentioned this in the last 60 days
Is Grubhub for Drivers support helpful?
Support gets mixed but mostly negative treatment in these recent reviews. One positive reviewer says the helpline fixed rare issues quickly, while many others say support is unhelpful, hard to reach, unable to escalate problems, or does not respond when accounts, pay, or app errors are involved.
Locked out the app, won't let me log in and my account was always in good standing. Support is unhelpful and does not respond.
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reviewers mentioned this in the last 60 days
Can I cash out instantly with Grubhub for Drivers?
The app reviews mention instant cash out, but they also raise concerns: reviewers say the cash-out fee increased, and one reviewer says they could not cash out immediately after a first delivery because the app required more deliveries first. The reviews do not provide the full official cash-out rules, so check the in-app terms before depending on instant payout.
closed my grubhub driving account because they wouldn't let me cash out instantly after my first delivery, the prompt said you have to make a couple more deliveries. There was nothing that I saw that told me that that was going to happen and if it did it was definitely very small print, I never had that issue with doordash or Uber eats with cashing out like that. Even after sending account closure now I'm able to log in. I'm still unpaid
2
reviewers mentioned this in the last 60 days
Why am I missing offers or notifications in Grubhub for Drivers?
Multiple reviewers say offers or notifications can be unreliable: the sound may not play, offers may disappear quickly, or the app may mark orders as missed even when the driver says they were available. That matters because drivers say missed or rejected offers can affect acceptance rate and earnings opportunities.
I wish it made me more money but it is still pretty good cash flow. there has been multiple times though that I misorders because the noise just doesn't happen. my phone is right in front of me. unless I'm looking at the screen I will not see an order. sometimes it goes off, sometimes it doesn't and my volume is always all the way up. I check after even and I'll be like why is it not giving me any orders and I'll look and it says you missed three orders like you guys aren't even contacting me 😭
3
reviewers mentioned this in the last 60 days
Answers above are generated from real Google Play reviews of Grubhub for Drivers, not editorial opinion — read the full report for the complete teardown.