Is Avast Cleanup a scam?
No — Avast Cleanup is a real product from an established security company, and most reviews describe it working as a genuine junk and cache cleaner. That said, a serious complaint worth flagging: one reviewer describes the app itself showing a fake threat prompting them to 'update' something, which led to a virus infecting their phone — that's the kind of behavior a security-focused app should never exhibit, so treat any in-app 'urgent update' prompt with real skepticism.
WARNING this app keeps giving me a threat to update certain Google apps or something might happen, and wants to trick me to click on "update now" within this app when opening, and I got a virus that made my phone unfunctionable, also while having Avast security app all at the same time
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reviewers mentioned this in the last 60 days
Is Avast Cleanup legit?
Yes — it's a genuine cleaning tool from Avast, and many long-time users, some for close to a decade, describe it reliably freeing up storage and identifying junk files. The main dissatisfaction in reviews is about subscription billing and ad tactics, not about the app being fake or unaffiliated with Avast.
so happy with almost a decade of using avast services.
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reviewer mentioned this in the last 60 days
Does Avast Cleanup actually clean my phone, or is the free version too limited to work?
Results are mixed in reviews: many describe it freeing up real, meaningful space, but a cluster of reviewers say the free version's deep clean now requires watching an ad that frequently fails to load, leaving only a smaller basic clean available, and a couple say cache wasn't actually removed even after running the tool. A few also say hidden caches were moved behind the paid tier after previously being free.
Works great but considering you took away the "hidden caches" from the free version and made it a premium is ridiculous. Plus adds have increased in time length. I will be looking for an alternative. Unfortunately you will lose a long-term user. Now they are intentionally causing adds to not load so you dont get a free deep clean. When the add does load after a basic clean, it never gives you an exit option so you are forced to select add or close app without using a deep clean free.
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reviewers mentioned this in the last 60 days
Does Avast Cleanup have billing or subscription problems?
Several reviewers describe billing friction: being charged but not receiving the premium features they paid for, being unable to cancel or get support to respond, or the app failing partway through an upgrade purchase with no clear resolution. If you subscribe, it's worth keeping your receipt and checking that premium features actually activate before assuming the purchase went through cleanly.
I've already subscribed but the app seems unable to acknowledge that. I did everything they said on their side multiple times but it still didn't work so I tried to contact them but after another frustrating process their site did not respond. After all that how could I trust them to protect my phone let alone share data with them.Bunch of amateurs, didn't even deserve 1 star, you got your money but couldn't give the service no matter how I followed up on it to get it right but you just not care
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reviewers mentioned this in the last 60 days
Answers above are generated from real Google Play reviews of Avast Cleanup – Phone Cleaner, not editorial opinion.